RESHAPE lab

people / ana-paula-chaves

Ana Paula Chaves

Ana Paula Chaves

PhD alumnus

Human Computer Interaction, Chatbot Language Design, Software Engineering

◆ Human Computer Interaction ◆ Chatbot Language Design ◆ Software Engineering

NAU · 2017–2020

Email · GitHub · DBLP

Projects

No projects linked yet.

Publications

17 papers from DBLP · see in the full list

2022

journalACM Trans. Comput. Hum. Interact. 29: 13:1-13:38
Chatbots Language Design: The Influence of Language Variation on User Experience with Tourist Assistant Chatbots
Ana Paula Chaves · Jesse Egbert · Toby Hocking · Eck Doerry · Marco Aurélio Gerosa

2021

journalInt. J. Hum. Comput. Interact. 37: 729-758
How Should My Chatbot Interact? A Survey on Social Characteristics in Human-Chatbot Interaction Design
Ana Paula Chaves · Marco Aurélio Gerosa · [open access]
conferenceCONVERSATIONS
How to Find My Task? Chatbot to Assist Newcomers in Choosing Tasks in OSS Projects
Luiz Philipe Serrano Alves · Igor Scaliante Wiese · Ana Paula Chaves · Igor Steinmacher
conferenceCONVERSATIONS
The Impact of Chatbot Linguistic Register on User Perceptions: A Replication Study
Ana Paula Chaves · Marco Aurélio Gerosa

2019

conferenceHAI
It's How You Say It: Identifying Appropriate Register for Chatbot Language Design
Ana Paula Chaves · Eck Doerry · Jesse Egbert · Marco Aurélio Gerosa · [open access]

2018

conferenceCHI
Single or Multiple Conversational Agents?: An Interactional Coherence Comparison
Ana Paula Chaves · Marco Aurélio Gerosa
journalACM Comput. Surv. 50: 78:1-78:37
Software Platforms for Smart Cities: Concepts, Requirements, Challenges, and a Unified Reference Architecture
Eduardo Felipe Zambom Santana · Ana Paula Chaves · Marco Aurélio Gerosa · Fabio Kon · Dejan S. Milojicic · [open access]
journalProc. ACM Hum. Comput. Interact. 2: 182:1-182:19
The Power of Bots: Characterizing and Understanding Bots in OSS Projects
Mairieli Santos Wessel · Bruno Mendes de Souza · Igor Steinmacher · Igor Scaliante Wiese · Ivanilton Polato · Ana Paula Chaves · Marco Aurélio Gerosa

2014

conferenceSBES
Preliminary Empirical Identification of Barriers Faced by Newcomers to Open Source Software Projects
Igor Steinmacher · Ana Paula Chaves · Tayana Uchôa Conte · Marco Aurélio Gerosa

2013

journalComput. Support. Cooperative Work. 22: 113-158
Awareness Support in Distributed Software Development: A Systematic Review and Mapping of the Literature
Igor Steinmacher · Ana Paula Chaves · Marco Aurélio Gerosa · [open access]
conferenceCHASE@ICSE
Why do newcomers abandon open source software projects?
Igor Steinmacher · Igor Scaliante Wiese · Ana Paula Chaves · Marco Aurélio Gerosa

2012

conferenceSBSC
A Collective Intelligence Based System for Visualizing Problems in Public Roads
Marcelo Koti Nishi · Ana Paula Chaves · Igor Steinmacher
conferenceSBSC
Newcomers Withdrawal in Open Source Software Projects: Analysis of Hadoop Common Project
Igor Steinmacher · Igor Scaliante Wiese · Ana Paula Chaves · Marco Aurélio Gerosa
conferenceSBSI
The UbiBus Project: Using Context and Ubiquitous Computing to build Advanced Public Transportation Systems to Support Bus Passengers
Vaninha Vieira · Ana Carolina Salgado · Patrícia C. A. R. Tedesco · Valéria Cesário Times · Carlos Ferraz · Elisa H. M. Huzita · Ana Paula Chaves · Igor Steinmacher · [open access]

2011

journalCLEI Electron. J. 14
OntoDiSENv1: an Ontology to Support Global Software Development
Ana Paula Chaves · Igor Steinmacher · Gislaine Camila Lapasini Leal · Elisa Hatsue Moriya Huzita · Alberto B. Biasão · [open access]

2010

conferenceSEKE
A Context Conceptual Model for a Distributed Software Development Environment
Ana Paula Chaves · Elisa Hatsue Moriya Huzita · Vaninha Vieira · Igor Steinmacher
conferenceCRIWG
Awareness Support in Global Software Development: A Systematic Review Based on the 3C Collaboration Model
Igor Steinmacher · Ana Paula Chaves · Marco Aurélio Gerosa